Neighbourhood Teams

Cllr Grace Williams <Cllr.Grace.Williams@walthamforest.gov.uk>	24 Sep
to Cllr, Cllr, Wfdirect, neighbourhoods

Dear residents,

The William Morris ward, like other wards in Waltham Forest now has a Neighbourhood Manager – Brian Ellick and dedicated ward Officer – Mahtabur Rahman. The Neighbourhoods team are now the first port of call for any neighbourhood problems, including ongoing anti-social behaviour and enforcing environmental concerns. This purpose of this email is to give clear information about who to make contact about what:

Anti-Social Behaviour

When you need to report anti-social behaviour which is occurring now, contact 101 which is the Met Police phone line for dealing with ASB. If it is an issue which is ongoing/ regular in a specific area of the ward, please also contact the Neighbourhoods team who will work closely with the police to resolve the issue.

Noise and other live environmental concerns e.g. fly tipping

The best way to contact the Neighbourhoods team  is through Waltham Forest Direct on 020 8496 3000 (you can then be put through to Neighbourhood Officers in officer hours or called back the next day before 1.30 pm)  to ensure the call is logged and a response is received.

If you wish to report something that is “happening now”, for example noise nuisance, a Neighbourhoods Officer can visit your home. In terms of noise, this enables officer/s to try and establish where the noise is emanating from and whether it amounts to a statutory noise nuisance. We appreciate it is very difficult to capture ASB or noise as it is happening, but meeting with the Neighbourhood Officer can be the best way of finding a solution.

Ongoing concerns e.g. fly tipping, health and safety

You can report these by phone or by email at neighbourhoods@walthamforest.gov.uk If you are doing this by email, copy ward councillors in. This means we are then aware of the issue and can work with officers to ensure it is dealt with.

I’ve copied in different email addresses above so they you can get in touch as easily as possible.

Grace, Stuart and Nadeem

Councillor Grace Williams

Tel: 07957 680 337

Junior Cabinet Member for Public and Member Engagement